Recently in Business Category

No doubt you've heard that the finance system is broken (sic). Banks, hedge funds, investment banking...the list goes on and on of those in the finance ecosystem that have broken business models, economics, and portfolios from taking on excessive risk. But there is another very important finance player that is broken but for the complete opposite reason. Venture capitalist firms have been an important player in spurring innovation and creating successful companies for more than 40 years; helping to early-stage fund companies such as Intel, Apple, and Google, just to name a few. 

VC firms used to be run by successful entrepreneurs who combined their money with institutions and other high net worth individuals to make investment into promising technologies and companies. These VC entrepreneurs often had multiple successes and were good at identifying opportunities, mentoring founders, and directing companies. This all changed with the VC boom in the late 90's when being a VC became trendy and a career path for MBA's. Now VC firms are filled with Ivy League finance MBA's who have little or no business start-up experience, nonetheless any business success. VC's now see venture capital investing as an exercise in risk management, just like any established investment, versus the traditional VC goal of opportunity identification and cultivating. 

I've been on both sides of the VC world over the last 10+ years and seen first hand this monumental shift break the VC business model. Money alone does not make inventors and innovation succeed; it takes the art of entrepreneurship to build a business. This art is now missing from most VC's, who kill most opportunties (funded or not) by over risk managing investments and over engineering investment structures. These two techniques are sure ways to kill innovation and start-up businesses.

Proof of this problem with VC's has become more public with the current financial meltdown. At a time when VC's should be increasing their investments in start-up and early-stage companies because valuations are down (caused by recession and capital markets) and crisis is leading to innovation, VC's have halted most investments. While some VC's did have problem with their own fund raising process due to the seizure of the capital markets, there is still plenty of money available for investment sitting in VC's funds. Distressed assets, CDO's, MBS's, the stock market, and all the other broken financial models have nothing to do with VC investment success.

Unfortunately, this risk management attitude is even affecting angel investors; the first seed for many successful companies. As angels have become more organized and many non-entrepreneurial investors join the angel groups, they're focusing more on risk management and less on finding and nurturing good ideas and opportunities. Risk managing an idea for a business or product is like pruning a seed before it sprouts--it kills it.

For the U.S. to pull ourselves out of this recession, it is going to take innovation and entrepreneurs with the support of opportunity seeking investors to create new businesses and industries. So I'm calling all serial entrepreneurs back to the VC ranch to take it back from quant-addicted MBA's who don't know what it takes to find and build successful businesses...and return on investment.

(Note--I have my MBA and hope to make investments in start-ups some day as well, but I'm still working on getting better as an entrepreneur (more than five successful ventures already) before I am bold enough to make it a career.)
"Le laisser-faire, c'est fini." Capitalism is dead, long live capitalism, so declared French president Nicolas Sarkozy. Socialist believers and capitalist naysayers are celebrating the collapse capitalism. If you believe that, then we'll all be farmers soon. The collapse, or really seizure of the credit markets and financial system is real but capitalism continues to survive and thrive. While credit and finance is the lubricant for modern capitalism, it is not capitalism itself. Just like an engine, if you put too much oil in it, it damages the engine. The situation we see now in the economy is directly a result of too much lubricant (credit). As credit is reduced to healthy levels, capitalism will continue to thrive and evolve.

What I find ironic, is that you didn't hear these countries complaining about American capitalism during the boom when they were receiving benefits from it such as increased exports, investment profits, etc. If France didn't have the very successful capitalistic companies such as Carrefour and many small businesses paying taxes, they probably would be a failed state.

I say, "Long live capitalism, excess is dead...for now."




I can't believe the number of people that have lost everything by investing with Madoff. While I feel empathy for those who lost money, who puts all their money in one place and doesn't know what the investment is backed by. The first rule any amateur or professional investor learns is to diversify. Never put your money in one stock, bond, company, industry, sector, etc. This includes your house. If people are so lazy they can't even handle the simple oversight of their wealth and investments, than maybe they don't deserve it. We should all learn several investment lessons from the Madoff debacle...diversify, don't invest in anything you don't understand, and if it always goes up and sounds too good to be true, it is.
The first step is to acknowledge our problem...America, we're addicted to growth. I started writing this entry over a year but never finished it, until now. Now I find myself feeling some level of personal satisfaction as the U.S. convulses and hemorrhages as it begins detoxing itself from it addiction to growth and debt. No, growth and debt are not bad, but the debt and growth abuse we put our economy and culture through was unhealthy and was going to eventually kill us. Thank goodness the credit market seizure served as a wake-up call and intervention in one shot. 

No economy or business can grow forever, quarter after quarter. At some point a company or economy (measured as GDP per capita) hits a size the is optimal--that is, it is using its resources most efficiently. After this point there is diminished returns and ultimately a forced contraction (recessions and earning decreases). If we focused our businesses and society on using our resources the most efficiently, we wouldn't take on huge debt loads, make business decisions towards growth for growths sake, and try to keep up with the Jones'

We're addicted to growth for growths sake. Was life really so bad 10 or 20 years ago that we needed to take such risks. We had nice cars, houses, TV's, took vacations, etc. Quality of life was no worse, and possibly maybe better back then than it is now. Now we just have more debt, more stuff, and weaker companies.

Wall Street's obsession with quarterly numbers and our neighborly keeping up with the Jones hasn't made us any happier and has made the economic future much darker for the next few generations. It's time we all learned to enjoy life more, having less stuff, and focus our economy and businesses more on keeping our quality of life not exceeding...it's not worth the risk.
We've all heard "Welcome to Subway" or "Welcome to Tilly's" or the like coming from some unseen sales clerk or busy sandwich maker when we walk into a retail store or fast food joint. Could anything be more annoying or patronizing?!? It seems in an effort to improve customer service companies have resorted to mimicking Walmart. But if my memory serves me right, the last thing anybody should be learning from Walmart is customer service techniques. Let's get this straight, a greeting does not equal customer service. First, there is no service with it, and second, if I can't see the person's face saying it or I have to stand in a line to get served after the greeting it is just damn annoying. Don't get me wrong, I don't mind being greeted at a store, but it needs to be genuine and followed up real customer service; maybe helping me find a size instead of talking amongst themselves (but that is another topic). Stop the madness, either offer real customer service or none at all. Faking it does nothing to build your brand and distracts staff from doing real work.

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